1. TrustDALE reminds State of Georgia employees that while our work makes us valuable assets to the state, open records laws can also create which increased risk?

A. More meetings with supervisors
B. Greater access to employee discount programs
C. Increased vulnerability to fraud due to personal information being more accessible
D. More requirements to update pension forms

Correct Answer: C. Increased vulnerability to fraud due to personal information being more accessible.

Explanation: Open records laws can make some employee information more accessible, which increases the risk of scammers targeting State of Georgia employees.

2. During the busy holiday season, scammers take advantage of increased online shopping and distracted consumers. Which of the following tactics may scammers use to trick State of Georgia employees?

A. Eerily convincing AI generated phishing messages
B. Spoofed calls that appear to come from trusted numbers
C. Deepfake voices pretending to be people you know
D. All of the above

Correct Answer: D. All of the above

Explanation: Scammers use a combination of advanced AI tools, spoofed numbers, and deepfake audio to increase the chances that a victim will trust the message or caller.

3. TrustDALE reminds viewers to “suit up” with their identity armor. Which of the following are recommended ways to strengthen your online defenses?

A. Use strong, unique passwords
B. Consider using a password manager
C. Update your antivirus software and shop only on sites that show HTTPS and the padlock icon
D. All of the above

Correct Answer: D. All of the above. 

Explanation: Strong unique passwords, a password manager, updated antivirus software, and shopping only on secure HTTPS sites all work together to protect your identity online.

4. TrustDALE explains how to protect your personal information. Which of the following is a recommended safety step?

A. Always carry your Social Security card in your wallet
B. Throw away documents with personal information in the regular trash
C. Don’t carry your social security card, shred paperwork with personal data and opt-out of pre-approved credit offers
D. Ignore signs of fraud because it usually fixes itself

Correct Answer: C. Don’t carry your social security card, shred paperwork with personal data and opt-out of pre-approved credit offers

Explanation: Shredding personal documents and opting out of pre approved credit offers reduces the risk of mail theft and identity fraud, and helps keep your personal information secure.

5. TrustDALE explains that if you see signs of identity theft, you should act quickly and follow several important steps. Which of the following lists the recommended actions to protect yourself?

A. Wait to see if the issue improves, check only one credit bureau, and ignore small charges
B. Call the scammer back, update your password later, and hope the bank catches the problem
C. Report the activity to your financial institution, freeze or replace cards, check all three credit reports, dispute any fraud, and file a report with the Georgia Attorney General’s Consumer Protection Division and the FTC at identitytheft.gov
D. Close your email account and stop using online banking forever

Correct Answer: C. Report the activity to your financial institution, freeze or replace cards, check all three credit reports, dispute any fraud, and file a report with the Georgia Attorney General’s Consumer Protection Division and the FTC at identitytheft.gov

Explanation: TrustDale recommends taking fast action by reporting fraud to your financial institution, freezing or replacing cards, reviewing all three credit reports for unfamiliar accounts, disputing anything suspicious, and filing a report with the Georgia Attorney General’s Consumer Protection Division along with submitting an identity theft report to the FTC.

6. The Georgia Attorney General’s Consumer Protection Division is a state agency that helps protect Georgians from fraud, and reporting suspicious activity to them is an important step in responding to identity theft.

True
False

Correct Answer: True

Explanation: The Georgia Attorney General’s Consumer Protection Division plays a key role in helping consumers address fraud and identity theft, and they are an important resource for all Georgians.

7. Bonus Question: True or False
You should be wary of financial planners who present themselves as experts about your Georgia state retirement benefits. Many of these unsolicited contacts aim to sell you high-cost investment products or even defraud you. 

True
False

Correct Answer: True

Important Information About Unsolicited Financial Advisors

If someone makes an unsolicited investment offer and claims any affiliation with the State of Georgia, ERSGA, or Peach State Reserves:

• Ask for the person’s name, company, email address, website, physical address, and phone number. A legitimate business is easy to verify.
• Never provide personal information. ERSGA and PSR will never contact you requesting payment, your Social Security number, or your account password.
• Never buy any financial product based on a first unsolicited contact. Research it first and make sure it is legitimate.
• When in doubt, contact ERSGA or PSR directly to confirm whether the individual is connected with the State of Georgia.