Contact Customer Care


Use this form to contact our Customer Care Group with questions related to your retirement plan or your ERSGA account.

  • Your benefits
  • Logging in to the secure portal
  • Self-service features on our secure portal (after you log in), such as generating an estimate benefit

You will be required to enter your Pension ID OR the last four digits of your Social Security number (or the member’s if you are contacting us on their behalf).

You will receive a response from Customer Care within two business days.