Name, Information, and Bank Changes
You must send in a written notice stating to change your name. Your note must include your former full-name, social security number and your new name. Please include legal documentation such as marriage certificate or divorce decree.
The easiest way to change your address is to access your account on our Retiree Self-Service website and make your change online, or you can send in a letter to ERSGA that includes name, social security number, new address, signature and date.
ERSGA can mail you a change of address form to complete and send back in to ERSGA or fax to (404) 350-6308.
(Changes received by ERSGA after the 18th of the month may not be processed until the next month.)
Mail or fax a completed direct deposit form to ERSGA. You will need to attach a blank check or copy of a check (if faxing) from your checkbook, marked “void”, to the direct deposit form. Your name must be on the account or responsible party such as power of attorney’s or guardian’s name. SPECIAL NOTE: Please note that once this form is received, your first check will be mailed to your home address. The subsequent checks will be directly deposited into your checking or savings account as requested.
Direct Deposit Changes
Direct deposit is mandatory. The easiest way to change your direct deposit information is to access your account on our Retiree Self-Service website and make your change online, or download a from our website and fax or mail to ERSGA. You can change your financial institution by completing a direct deposit form.
Mail or fax a letter to ERSGA requesting to stop direct deposit of monthly retirement check. Include name and social security number and signature on the letter.